We want you to love your piece.
Personalised pieces
Because personalised pieces are made only for you, they cannot be returned or exchanged for change of mind.
Damaged or incorrect orders
If your piece arrives damaged, or the engraving does not match the spelling you gave us, message us on WhatsApp within 3 days of delivery with photos of the piece and packaging. We will remake or replace it.
Non-personalised pieces
Unworn, non-personalised pieces in their original packaging can be returned within 3 days of delivery. Contact us on WhatsApp first so we can arrange it.
WhatsApp +92 311 2528113 · thealabanzaofficial@gmail.com